Privacy Policy

1. Overview

JSR Renewable Consultants Company operates the JSR Workspace mobile application for iOS & Android. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, including all of its features, functionality, and services.

Important: Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our application.

2. Information We Collect

2.1 Information You Provide Directly

Account Information: When you create an account, we collect your name, email address, phone number, and organization details.
Project Data: Information related to IPQC, BOM, PDI, and DPR projects you create or manage.
Captured Images and Documents: Any photographs, screenshots, images, and PDF documents you capture, upload, or generate through the application.
Signature Data: Digital signatures you provide for approvals, verifications, and document authentication.
Communication Data: Messages, comments, notes, and feedback you provide within the application.

2.2 Information Collected Automatically

Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
Usage Data: Features you access, actions you perform, time and duration of activities, and interaction patterns.
Location Data: Approximate location based on IP address and, with your permission, precise GPS coordinates for project site mapping.
Log Data: Server logs containing IP addresses, browser type, pages visited, timestamps, and error messages.
Crash Reports: Information about application crashes and performance issues.

2.3 Information from Third Parties

Information from your organization's administrators or managers.
Data from integrated third-party services with your authorization.
Publicly available information from business registries and official sources.

3. How We Use Your Information

We use the information we collect for various purposes:

Service Delivery: To provide, maintain, and improve the JSR Workspace application and features.
Project Management: To process and store IPQC, BOM, PDI, and DPR project information.
Quality Assurance: To analyze solar renewable service quality, performance metrics, and compliance standards.
User Verification: To authenticate users and validate signatures for document authorization.
Communication: To send updates, notifications, and important information about your account or projects.
Analytics: To understand user behavior, trends, and optimize application performance.
Legal Compliance: To comply with legal obligations, enforce agreements, and protect rights and safety.
Customization: To personalize your experience and provide relevant content.
Security: To detect, prevent, and address fraud, security issues, and technical problems.

4. Data Security

We implement comprehensive security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Encryption: Data transmitted between your device and our servers uses industry-standard SSL/TLS encryption.
Secure Storage: Sensitive data is encrypted at rest using AES-256 encryption standards.
Access Controls: Only authorized personnel with legitimate business needs can access personal data.
Regular Audits: We conduct regular security assessments and penetration testing.
Incident Response: We maintain procedures to detect and respond to security breaches promptly.
Secure Deletion: When data is no longer needed, it is securely deleted or anonymized.
Third-Party Providers: Service providers are required to maintain equivalent security standards.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to inaccurate or incomplete information.
Right to Erasure: You can request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing: You can request limitation of how we process your data.
Right to Data Portability: You can request your data in a structured, commonly-used format.
Right to Object: You can object to certain types of processing, including marketing communications.
Withdraw Consent: You can withdraw consent for processing at any time.
Device Settings: You can control app permissions through your iOS & Android device settings (location, camera, photo library).

6. Contact Us

Questions About This Privacy Policy?

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

JSR Workspace Privacy Team

Email: info@jsr-renewables.com

Website: www.jsr-renewables.com

210, Wood Square, opp. STARBUCKS, TGB, Adajan Gam, L.P.Savani, Surat, Gujarat 395009

7. Policy Changes

We may update this policy periodically. Significant changes will be communicated via in-app notice or email. Continued use of the app after changes constitutes your acceptance.

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